Manufacturing QA and continuous improvement
QC, QA and a quality system, the classes of nonconformance and the words of continual improvement; where a flashing job's acceptance criteria come from; root cause analysis, FMEA and strong corrective actions; and a nonconformance worked from discovery to a verified fix.
4 lessons · about 43 min · 9 diagrams · 3 videos
Version 1.0.0
Builds on these modules
Lessons
0 of 4 complete
Lesson 1 · 11 min · 10 slides · 8 questions
Manufacturing QA and continuous improvement: principles and terminology
QC, QA and a quality system; the seven ISO principles and the 2026 edition of ISO 9001; critical, major and minor nonconformance; first article; kaizen, jidoka and mistake proofing; and where AFS checks quality in its order system.
You will be able to: Tell quality control, quality assurance and a quality management system apart, classify a nonconformance by its consequence, name the continual-improvement vocabulary, and state the safety boundaries of inspection and quarantine.
Not startedStart →Lesson 2 · 10 min · 11 slides · 6 questions
Manufacturing QA and continuous improvement: materials, standards and design constraints
Where a flashing job's acceptance criteria come from: the specification's quality articles and shop drawings, the edition of a referenced manual, what material makers say is and is not a defect, and the limits AFS checks every profile against.
You will be able to: Trace each acceptance criterion on a flashing job to the document that governs it: the contract, a referenced standard and its edition, the material maker, or the fabricator's own limits.
Not startedStart →Lesson 3 · 11 min · 11 slides · 8 questions
Manufacturing QA and continuous improvement: methods and worked application
Root cause analysis in seven steps, five whys with its validation question, a worked FMEA on a painted coping order, the stronger-to-weaker ranking of corrective actions, and the lean tools that keep an improvement in place.
You will be able to: Run a root cause analysis and a simple FMEA on a flashing job, record the assumptions and ratings, rank corrective actions by strength, and choose the tools that hold the gain.
Not startedStart →Lesson 4 · 11 min · 12 slides · 6 questions
Manufacturing QA and continuous improvement: defects, verification and case study
The nonconformance loop from discovery to standard work, who decides a disposition, a worked case of a painted coping formed with the paint on the wrong face, checking that the fix worked with reject rates, a receiving case of white deposit on galvanized flashing, and the evidence packet.
You will be able to: Handle a nonconformance from discovery to a closed loop (stop, segregate, contain, disposition, find the root cause, correct, verify, standardize) and assemble the evidence a reviewer needs.
Not startedStart →
Practical task
Build a quality job packet for one painted coping order of your own design (or a job you have worked on): set its acceptance criteria, write the final check, rate what could go wrong, and work one nonconformance from discovery to a verified fix.
Hand in
- A decision rationale: the documents that govern acceptance (spec quality article, shop drawing, referenced manual and its edition, material maker, fabricator limits), each named
- A marked-up sketch of the coping section showing the painted face, hem face, measured legs and inspection points
- An assumptions sheet with units: material, thickness, colour, painted side, leg lengths and piece length, each labelled as from the order, the drawing or assumed
- A final-check checklist and a short FMEA: five process steps, what could go wrong, severity and probability (your own example scale), and which to act on first
- A defect analysis for one nonconformance: problem statement, containment, five whys with the validation question, the corrective action ranked by strength with owner and date, and a before-and-after rate
Rubric
| Criterion | Meets the standard when |
|---|---|
| Acceptance criteria | Every criterion names the document it comes from, including the edition of any referenced manual, and nothing is judged by look alone. |
| Problem statement | It says what went wrong, not why or how, and names no person to blame. |
| Root cause | The five whys end at a system cause that passes the validation question; contributing factors are kept and labelled as such. |
| Corrective action | The action is ranked stronger, intermediate or weaker against the CMS list, a stronger or intermediate action is chosen where one is possible, and it states what, by whom and when. |
| Verification | Before and after are compared as rates with units (rejects per 100 pieces), not raw counts, and the fix is written into standard work. |
| Safety | The packet keeps the quarantine rack stable with the aisle clear, and names hand protection for handling cut edges. |
