Architectural Flashing Supply
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Production planning and delivery coordination · Lesson 4 of 4

Production planning and delivery coordination: defects, verification and case study

Six ways a delivery goes wrong and the check that catches each, the pre-ship and receipt checks, two hypothetical cases, percent plan complete as a measure, and the record that closes a defect.

You will be able to: Diagnose late, early, wrong, damaged and undocumented deliveries, verify an order before it ships and again at receipt, and write the correction and the lesson learned.

9 min · 9 slides · 7 questions

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Slide 1 of 9

Six ways a delivery goes wrong

Late: a constraint, such as a lead time, was never confirmed.

Early: pieces arrive before they are needed and sit unprotected.

Wrong length or quantity: the packing list was not checked.

Wrong area: bundles were not labelled by install area.

Damaged or stained: poor stacking, lifting or storage.

No paperwork: the receipt was not signed.

Sources

Glossary

Percent plan complete (PPC)
In the Last Planner system, the number of actual completions divided by the number of assignments for a given week. It reflects the reliability of the planning system.
Delivery receipt
At AFS, the page a driver opens by scanning a QR code at delivery. The customer signs on screen and the receipt shows the name of the signer.
Defect record
In this course, a short record of what was found, which rule or order it breaks, the correction and the evidence that it was done.